Aircraft preparing for landing

COVID-19 Information

Updates

4/8/2020 - 11:30 a.m.:
+ Due to low passenger numbers, Lots #1 (Economy Lot) and #3 (Canopy Lot) remain closed to all passengers. Lot #1 will remain open only for airline employees who commute to/from OKC. Lot #2 (Main Shuttle Lot) is open for passengers at the rate of $7 per day. Parking information can be found at the WRWA Parking page.

4/7/2020 - 5 p.m.:
As airlines continue to modify flight schedules in response to COVID-19, many flights will be assigned new flight numbers and different types of aircraft from the original booking.  Airline customers should monitor this closely until their flight occurs. As the date of a flight nears, customers should check with the airline to make sure times and flight numbers have not changed.
+ Allegiant Airlines has canceled all flights to/from OKC until April 19..  
+ Alaska Airlines will modify their service hours to/from Seattle (SEA) starting this Saturday, April 11. At this time, service to Seattle will still be daily, 7 days a week. Alaska’s ticket counter hours will now be earlier in the day, 11am to 1pm. OKC to SEA will depart each day at 12:45pm.   
+ According to the CDC, cloth face coverings should be used by everyone who goes into a public space. Cloth face coverings can be made from many materials. Learn more here: bit.ly/2Ravt42
+ TSA will ask passengers to remove their face cover at the checkpoint. The is so the passenger’s identity can be verified during the document checking process. Please see TSA’s COVID-19 site for more information: tsa.gov/coronavirus.

4/6/2020 - 5 p.m.:
+ The CDC is recommending that everyone wear a cloth face covering if they go to a public space. This is because it is difficult to maintain physical/social distancing in public spaces, despite best efforts. Cloth face coverings can be made from many easily accessible materials. Learn more here: bit.ly/2Ravt42.
+ TSA will ask passengers to briefly remove their mask at the checkpoint. The is so the passenger’s identity can be verified during the document checking process. Please see TSA’s COVID-19 site for more information: tsa.gov/coronavirus.
+ Anyone having trouble scheduling necessary travel through sites such as Google Flights, Travelocity, etc., should keep in mind that the most up-to-date flight schedules will be maintained by the airlines. It is advisable to check the airline’s website when searching for flights. The airlines operating at Will Rogers World Airport are Alaska, Allegiant, American, Delta, Frontier, Southwest and United. This list and links to each airline’s associated website can be found at flyokc.com.

4/3/2020 - 2:30 p.m.:
+ If your driver's license or state-issued ID expired on or after March 1, 2020, and you are unable to renew at your state driver’s license agency, you may still use it as acceptable identification at the checkpoint. TSA will accept expired driver’s licenses or state-issued ID a year after expiration or 60 days after the duration of the emergency, whichever is longer. If you need more information regarding TSA's response to COVID-19, see their page at tsa.gov/coronavirus.

3/31/2020 - 3 p.m.:
+ Due to low passenger numbers, Lot #1 (Economy Lot) is closed to all passengers. It will remain open only for airline employees who commute to/from OKC. Lot #2 (Main Shuttle Lot) will remain open for passengers at the rate of $7 per day. Lot #3 (Canopy Lot) is still closed and will remain closed until further notice. Parking information can be found at the WRWA Parking page.
+ Due to an Executive Order from Oklahoma Governor J. Kevin Stitt, all persons who enter the State of Oklahoma by air from an area with substantial community spread of COVID-19, specifically the New York Tri-State Area (Connecticut, New Jersey and New York), the states of Washington, California, and Louisiana, are directed to self-quarantine for a period of 14 days from the time of entry into the state, or for the duration of the person’s presence in the state, whichever is shorter. See all the details of this order on the State of Oklahoma’s site (Directions 26 & 27).  
+ Under the order mentioned above, persons who have traveled to areas with substantial community spread are responsible for informing individuals in Oklahoma, with whom they have had direct physical contact in the past 21 days, that they have traveled to an impacted area. This is so these persons may take appropriate precautions to help prevent the possible spread of COVID-19.   
+ To help stop the spread of COVID-19, the airport advises everyone to meet their traveler at the terminal curbside or in Hourly Parking. If drivers must wait inside the terminal to assist their passenger, greeting parties should be limited to one individual inside the terminal. Group welcomes are not advisable at this time. This is important for the health and safety of all who work and travel at WRWA. 
+ Low passenger numbers continue to force flight cancellations on a daily basis. Some nonstop routes have been removed from the April schedule and we expect additional cuts in May.   These actions allow the airlines to manage aircraft time and low passenger loads.  We do not anticipate the cuts will be permanent. These are unprecedented times. Unfortunately, at this time, there is no way for the airport to know how service will be impacted in the coming months as the nation recovers from the COVID-19 pandemic.

3/24/2020 - 2:30 p.m.:
+ Non-essential travel is highly discouraged.
+ Lot #3 (Canopy Lot) is closed until further notice. This closure will allow us to consolidate parking resources to better serve Lots #1 (Economy Lot) and #2 (Main Shuttle Lot). 
Allegiant Airlines has suspended all service through the rest of the March. This cancels 4 total flights; 2 flights to LAS (Las Vegas McCarran International Airport) and 2 flights to VPS (Destin - Fort Walton Beach Airport). 
+ For the near term, airlines are expected to continue reducing and/or canceling flights on a day-by-day basis. Most flights are being cancelled due to low passenger numbers.

3/23/2020 - 1:20 p.m.:
+ All non-essential travel is discouraged. 
+ To better follow social distancing practices, passengers being picked up by personal vehicle should encourage their drivers to utilize the cell phone lot or they should meet their driver in the Hourly Parking garage. If using the cell phone lot, passengers should call their driver only after they have claimed their bag and are ready on the curb.  
Food/Beverage/Retail services in the airport are increasingly limited. Travelers are encouraged to eat before coming to the airport or to bring snack items with them for their trip. See tsa.gov for details on what you can bring through the checkpoint.   
+ Due to low passenger numbers, American & Southwest Airlines have suspended curbside check-in on the departures level. 
Regarding flight cancellations and reduced schedules, all airlines are making schedule decisions on a daily basis. Passengers are highly encouraged to subscribe to airline notifications for their flight. Double check all notifications before coming to the airport. In some cases, flights may be cancelled due to low passenger numbers.  
For April, Delta Air Lines has filed for service reductions to ATL (Atlanta Hartsfield Jackson International Airport) and MSP (Minneapolis St.-Paul International Airport).  
For April and May, Southwest has filed for reductions to DEN (Denver International Airport), HOU (Houston Hobby Airport) and STL (St. Louis Lambert International Airport).   

3/20/2020 - 5:10 p.m.:
+ For the health and safety of all passengers, employees and visitors to the airport, we are requesting that everyone pick up their returning passengers using methods that comply with social distancing practices. If using the Hourly Garage, please wait with your vehicle in the garage and have your passenger meet you there. If using the cell phone lot, wait until your passenger has claimed their bag and calls you to the curb. Please do not wait for your passenger in the public areas near the checkpoint exit or in the baggage claim area. Due to the high number of people passing through, waiting in these public areas only increases your chance of coming in contact with, or spreading, the COVID-19 virus.

3/19/2020 - 2:10 p.m.:
The following service changes are due to the significant reduction in travelers at Will Rogers World Airport:
+ The airport’s food concessionaire has closed Tucker's Onion Burgers, Cinnabon, Moe's Southwest Grill and the pre-security coffee/snack shop until further notice. Reduced operating hours are in place at Coolgreens in the west concourse. Schlotzky’s and Grab-n-Go are open in the food court located across from Gate 18.  The Coffee Bean & Tea Leaf is open. Hours of operation at these locations may vary depending on flight schedules. 
+ The airport’s retail concessionaire has closed Bricktown Square, EA Sports and the pre-security CNBC store until further notice. Pops and InMotion Entertainment remain open in the west concourse along with CNBC and POPS in the central concourse. Hours of operation at these locations may vary depending on flight schedules. 
The operator for bus service to/from the terminal and the Car Rental Center (CRC) has implemented a 10-minute rotation from airport curb to the CRC curb. This means rotating buses will wait for 10 minutes before moving between each destination and will likely create a longer wait for customers at either curb. Rental car customers should consider this when dropping off their vehicle before a flight, adding extra time due to this reduction in service.  
+ Similarly, the airport’s parking operator has reduced the number of shuttle operations to/from Lots 1, 2 and 3. Parking customers in these lots should expect that shuttle service could take longer to pick them up in the lot or at the transportation plaza curb. Parking customers should consider this extra time when flying, in order to catch their flights on time. 

3/18/2020 - 9:10 a.m.:
+ Discretionary travel should be avoided. Travel only if it is absolutely necessary.
+ To further protect the health of passengers/employees and to fully comply with emergency proclamations issued by the City of Oklahoma City, Cross Grain Brewhouse and Rt. 66 Bar & Grill will be closed until further notice. All restaurant dine-in seating has also been closed. Carry-out and Grab-n-Go food options are available at Coolgreens, Schlotzsky’s, Cinnabon, Moe’s Southwest Grill, Tucker’s Onion Burgers and all retail locations. Remember though, locations may be operating at reduced hours. Vending is also available next to The Coffee Bean and Tea Leaf. Because the emergency proclamation requires the closure of all bars, this means there are no alcohol beverage options available until further notice.

3/17/2020 - 4:10 p.m.:
+ If possible, practice social distancing the entire time you are in the airport. The CDC recommends six feet.
+ Everyone knows that airlines, airports and the TSA ask travelers not to fly if they are sick. We are also advising that anyone who is considered at risk of contracting COVID-19, should not fly. This extends to anyone who has recently been in contact with someone who has been sick. 
Sun Country Airlines announces the indefinite cancellation of all charter flights through OKC. This cancels the second of two flights for March, operated by G2 Secure Staff. 
+ TSA announced at 1p.m. on 3/16 that passengers can bring liquid hand sanitizer containers up to 12 ounces in their carry-on bags. The containers will likely require additional screening. Please adjust your arrival time to accommodate the extra screening time.

3/16/2020 - 11:20 a.m.:
Food, beverage and retail concessionaires are reducing hours of operation for several of their stores at the airport.  While every store may not be open normal hours, concessionaires will ensure that service is available for passengers. 
+ Jet Sets music performances have been temporarily suspended. 
+ The YMCA Military Welcome Center is closing for at least two weeks. Travel restrictions implemented by the Department of Defense have significantly reduced the number of military passengers served by the Center. Since military activity virtually came to a stop for the Center, it made sense to suspend operations.
+ Volunteer programs, including the Travelers Aid information desks and the H.A.L.O. therapy dog teams, have been suspended indefinitely. This was a precautionary decision made by the program administrators to protect the health of their volunteers and the passengers they serve.

What We're Doing

At Will Rogers World Airport, the safety of customers, partners and employees is our top priority. We've provided some information below regarding our response to the COVID-19 pandemic. This information includes not only the steps we're taking, but steps travelers can take that could help keep them healthy while traveling.

What we're doing in the airport:
+ Janitorial staff is working diligently to keep touch points and heavy traffic areas disinfected.
+ CDC signage installed in all restrooms to remind passengers/employees how they can help prevent the spread of COVID-19. 
+ Staying closely connected to our partners to receive updates regarding the spread of COVID-19 (OCCHD, OKHealth, OKCEM). 
+ Communicating with our airline partners about their needs and helping them to keep their gate areas disinfected. 
+ Fully complying with emergency proclamations from the City of Oklahoma City, regarding food service and dining areas in the airport.

What You Can Do

We're trying to do our part to prevent the spread of this infectious disease, but we need your help.

Please adhere to these important practices if you plan to travel:
+ If you are sick, do not fly. This can include colds, flu, "stomach bugs"... anything that could be contagious.
+ Discretionary travel should be avoided. Travel only if it is absolutely necessary.
+ Monitor your flight status closely with your airline. We expect them to make changes to their service.
+ If possible, practice social distancing the entire time you are in the airport. The CDC recommends six feet.
+ Watch this video from the TSA (@TSA) Twitter about health items through the checkpoint.
+ Wash your hands frequently and effectively. Per the CDC, that's 20 full seconds of washing with water and soap.
+ Adhere to CDC tips on how to prevent the spread of respiratory diseases (CDC.gov/COVID19).
+ Avoid close contact with people who are sick.
+ Cover your cough/sneeze with a tissue, then throw the tissue away.
+ Avoid touching your eyes, nose and mouth.
+ Clean and disinfect frequently touched surfaces.

How You Can Stay Updated

Besides the updates we will continue to provide at the top of this page, below are some resources you can use to stay updated on the spread of COVID-19 and also learn more about the disease:

+ Oklahoma City County Health Department (OCCHD) COVID-19 Site
+ Follow OCCHD on Twitter (@okchealth) and Facebook (@OCCHD)
+ Oklahoma State Dept. of Health (OSDH) COVID-19 Site 
+ OSDH COVID-19 Call Center: 877-215-8336
+ Follow OSDH on Twitter (@HealthyOklahoma) and Facebook (@OklahomaHealth)
+ Centers for Disease Control (CDC) COVID-19 Site 
+ Follow CDC on Twitter (@CDCgov) and Facebook (@CDC)
+ Oklahoma City Office of Emergency Management (OKCOEM
+ Follow OKCEM on Twitter (@OKCOEM) and Facebook (@OKCOEM)
+ City of Oklahoma City (City of OKC)
+ Follow City of OKC on Twitter (@cityofokc) and Facebook (@cityofokc)